Getting Help
How to report a player, contact our staff and get support at Lambda Networks.
Whether someone is breaking the rules or something is not working, here is how to get help.
Someone is breaking the rules
Type !report in chat to open the report window and report the player. Reporting in game lets our staff see who was involved and what happened on that server.
If you are not sure whether something is against the rules, type !rules in game or read the rules page.
Contacting support
For problems with your account, purchases or anything else that needs our staff, open a support ticket. You will need to be signed in. Reports & Support Tickets explains each kind of ticket and what happens after you open one.
Banned or punished?
Ban Types and Punishment Types explain what each one means. If you think a ban was a mistake, you can appeal it.
Game or content problems
- Missing textures or ERROR models: Missing Textures & ERROR Models
- Weapon, knife or glove skins not showing: Issues with Skins
- Key binds not working: Key Binds
Ask the community
For general questions, our Discord is the quickest place to get an answer from staff and other players.
Join Discord